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Frequently Asked Questions

Well drilling and pump service frequently asked questions.

How do I check my pressure tank?

To check to see if your pressure tank needs charged or replaced first turn off the power to the pump. You can do this by flipping a breaker or there might be a disconnect box near your pressure tank. Once the power is off, run a few faucets to drain your system and then you can check the pressure. The pressure in your tank should be two pounds lower than your cut in pressure on your pressure switch. For example - if your system turns on at 40 pounds and builds up to 60 pounds before shutting off, then your tank should be around 35 - 38lbs. check to see if your tank is water logged by giving it a push, an empty tank should be light enough to shake. If you hear water slosh around or it’s too heavy to move at all you likely need a new tank.

What do I do if I’m out of water?

Check for power

  • Breakers - turn the breaker off then back on.
  • Fuses - replace with new and keep the old ones they may still be good.

Check pressure switch to see if contacts are touching (TURN POWER OFF FIRST!)

  • If they are then your pump should be running – you likely have a problem down the well and should call for service.
  • If the contacts aren’t touching then
    • You might need a new pressure switch
    • If you have a lever on the side of your switch move the lever to the run or on position and hold until the pressure reaches 25psi
    • Your pressure switch might be frozen in the off position
    • Some of the piping around the pressure switch might be clogged and it can’t get an accurate reading.
  • If you have a deluxe control box you might have reset buttons on the underside of the box that might have tripped. Press these firmly to reset them.

My pump runs constantly

  • Your pump is running all the time this could be because
    • Your pump is worn and can’t build up enough pressure to shut off
    • You have a leak somewhere and that’s preventing the system building up to pressure.

My power bill is high, what’s going on?

  • Your pump is running all the time this could be because
    • Your pump is worn and can’t build up enough pressure to shut off or
    • You have a leak somewhere and that’s preventing the system building up to pressure.

I have low pressure, what do I do?

  • Check your pressure tank – you could have low pressure if your tank is bad or improperly charged.
  • You might have a leak somewhere and that’s preventing the system building up to pressure. This could be water use in your home as well.
  • Your pump is worn and is not moving the amount of water it used to.

My pump is cycling, turning on and off too often what’s wrong?

  • You might have a bad pressure tank – If your tank is water logged the pressure switch will click on and off because the area in the tank it can actually fill is much smaller than it should be. Any time you run a tap your pump will turn on again, replace the tank.
  • You might have a leak – This will prevent the pressure from holding in your tank and it will slowly bleed off until your pressure switch calls for water again.
  • Something in your home could be using water – A water filtration system might be malfunctioning, or you might have a toilet that never shuts off etc.

How do I chlorinate my well

  • Click here to see our step by step instructions <Link to water chlorination page>